Privacy policy

🔐 Sportzpix Privacy Policy
Last updated: 14/04/2026
1. Introduction
Sportzpix (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. What Information We Collect
We may collect the following types of personal information:
👤 Personal Details
Name
Email address
Phone number
Billing and shipping address
📸 Images & Content
Photos uploaded by customers (including images of children)
Customisation details (e.g. player name, club, favourite team/player)
💳 Transaction Information
Payment details (processed securely via third-party providers)
Order history
🌐 Website Usage Data
IP address
Browser type
Device information
Pages visited (via cookies and analytics tools)
3. How We Collect Information
We collect information when you:
Place an order
Upload images or content
Contact us
Browse our website
4. How We Use Your Information
We use your information to:
Process and fulfil your orders
Create your custom trading card products
Communicate with you about your order
Improve our products and services
Provide customer support
5. Use of Images (Including Children’s Photos)
By uploading an image, you confirm that:
You are the parent or legal guardian, or have permission from a parent or legal guardian
You have the right to provide the image to us
Uploaded images are used solely for:
Creating your custom trading cards
Fulfilling your order
We do not intentionally alter facial features or identity as part of our standard product process.
6. Technology & Image Processing
We use secure digital tools and technology to enhance uploaded images. This may include:
Adjusting lighting and presentation
Applying stylistic effects (depending on product selection)
These processes are used only to create your ordered product and are not used to recreate or replace identity.
7. Disclosure of Personal Information
We may share your information with trusted third parties where necessary, including:
Payment providers (e.g. Shopify Payments, PayPal)
Printing and production partners
Shipping providers (e.g. Australia Post)
Technology and hosting providers
We only share information required to deliver our services.
8. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This includes:
Secure storage systems
Restricted access to data
Use of reputable third-party platforms
9. Data Retention
We retain personal information only as long as necessary to:
Fulfil your order
Meet legal and accounting obligations
Provide customer support
Images may be deleted after a reasonable period unless required for reprints, support, or legal purposes.
10. Marketing & Use of Images
We will not use images of your child for marketing purposes without your explicit consent.
If we wish to use an image for promotional purposes, we will seek permission separately.
11. Cookies & Analytics
We use cookies and similar technologies to:
Improve website functionality
Analyse traffic and usage
Enhance user experience
You can control cookie settings through your browser.
12. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Sportzpix
Email: brent@sportzpix.au